Properly setting your campaign parameters is essential to automatically collect content from your influencers and to access complete reporting: engagement, EMV, ROI, and other key statistics.
How do I create a campaign?
You will find +Create a campaign buttons in several places in the application, particularly within the Campaign feature.
To ensure your campaign is correctly set up and that reporting works properly, please provide and check the following information:
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Name your campaign;
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Select the dates (a start date AND an end date);
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Add at least one mention, hashtag, or keyword.
For a proper campaign, you'll also need influencers. To do this, you can add KOLs using the action buttons available to you, or by clicking on +Add KOLs in the KOLs section of your campaign.
How do I edit a campaign?
Campaign settings are defined at the time of creation. However, if you want to modify them later, simply click on the gear icon at the top right of your campaign screen, then click on “Edit campaign details”.
Why my reporting isn't working?
If your campaign shows no results, it’s essential to check whether it has been properly set up and includes the correct list of KOLs, the correct dates, and at least one valid mention, hashtag, or keyword.
If needed, we're always here to help! Contact our support team via your Kolsquare account > ?⃝ > Contact support, or write to us at support@kolsquare.com.